INCIA Privacy Policy
Summary
We collect only the data needed to analyze cosmetic ingredient lists, personalize results, and keep the app working.
What we collect
Information you submit for analysis
- images you choose to scan
- text extracted from those images
- image file name, if available
- analysis request details needed to return results
Profile and preference data
- profile identifier (
profile_id) - skin type
- concerns
- sensitivities
- preferences
- current routine
- ingredient watchlist
- app language / locale
If you sign in with Google
If you sign in with Google, we may receive basic account information from Google, such as your name, email address, and Google account identifier, and use it to authenticate you and connect your data to your account.
Technical data
- app version
- request timing and basic diagnostics
- error messages and debug logs
- device and app environment details needed to operate and support the service
Data stored on your device
- scan history
- cached images or scan results you save locally
- app preferences and legal acceptance state
How we use the data
- process ingredient analysis
- personalize warnings and profile-based results
- show scan history on your device
- keep the app stable and secure
- troubleshoot errors and improve performance
What we share
We may send analysis text, profile data, locale, technical diagnostics, and related request details to our backend service to perform the analysis and return results.
We may also use third-party services such as Google authentication if you sign in with Google.
We do not sell your personal information.
Data retention
- On-device data stays on your device until you delete it or uninstall the app.
- Server-side profile data stays until you delete it or ask us to delete it.
- We may retain limited logs for security, troubleshooting, and abuse prevention.
Delete your data
Use the Delete Account button in Settings to remove your INCIA account and the data associated with it. This includes your profile, settings, watchlist, scan history, cached results, and other account-linked data we store.
Deleting your INCIA account does not delete your Google account.
To remove data stored on your device, uninstall the app or clear the app's storage.
If you cannot access the app or need help, email [email protected] and include your profile ID if you have it.
EEA / UK rights (GDPR)
If you are in the EEA or UK, you may have the right to:
- access your personal data
- correct inaccurate data
- delete your data
- restrict or object to some processing
- receive a copy of your data
- withdraw consent where processing is based on consent
United States privacy rights
If you are in the United States, depending on your state, you may have rights to:
- access your personal information
- delete your personal information
- correct inaccurate personal information
- opt out of certain uses of personal information
We do not sell personal information and we do not use your data for advertising.
Children
The app is not intended for children under the age required by applicable law to consent to online services.
Contact
Privacy questions or deletion requests: [email protected]